Information on Out-of-Court Settlement of Consumer Disputes (ADR)

The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, internet address: https://adr.coi.cz/cs, is competent to settle consumer disputes arising from a purchase contract out of court.

The Online Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr can be used to resolve disputes between a seller and a buyer under a purchase contract.